- Mon - Fri: 9:00 - 19:00/ Closed on Weekends
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For the purpose of these Terms and Conditions, the words “Hotel,” “we,” “our,” and “us” refer to Hotel The Castle Inn, and “Guest,” “you,” or “your” refers to the individual or group making a reservation or staying at our property.
By making a reservation at Hotel The Castle Inn, you agree to abide by these Terms and Conditions, along with any additional terms communicated during the booking process. These terms are designed to ensure a safe, transparent, and pleasant experience for all our guests.
The English version of these Terms and Conditions shall prevail in case of any discrepancies or translations. By confirming your booking, you acknowledge that you have read and understood the policies outlined here.
We strive to maintain the accuracy of all information presented on our website, including room details, facilities, and pricing. However, occasional errors or technical issues may occur. Hotel The Castle Inn reserves the right to correct or update any information without prior notice.
Our website is intended for lawful use only. Guests are not permitted to misuse, alter, or attempt to interfere with the operation or content of the website.
When you make a reservation through our official website, by phone, or in person, you agree to provide accurate details and valid payment information. A booking is considered confirmed once payment or a valid guarantee has been received.
All rates displayed are based on the chosen room type and may include applicable taxes or service charges. Additional services such as meals, transportation, or special requests may incur extra charges.
Room rates are quoted in Indian Rupees (INR) unless otherwise stated. Prices may vary based on season, room type, and availability. Government taxes and fees are subject to change as per local regulations.
While we strive for accuracy, minor discrepancies caused by system rounding or currency conversion may occur. The price confirmed at the time of booking will always be considered final.
Cancellation and modification policies vary depending on the rate selected. Please review your booking confirmation for details. In case of a no-show or late cancellation, the hotel reserves the right to charge the full or partial booking amount as per the selected rate policy.
Guests are expected to maintain respectful behavior toward staff and property. Any damage or loss caused by the guest during their stay will be subject to repair or replacement charges. The hotel reserves the right to deny service or cancel bookings for misconduct or policy violations.
If you have any questions regarding these Terms & Conditions or your reservation, please contact our front desk or email us at info@hotelthecastleinn.com.
