Privacy Statement

At Hotel The Castle Inn, your privacy and trust mean everything to us. We understand the importance of protecting your personal information, and we are fully committed to maintaining your confidence when you choose to stay with us or use our website. This Privacy Statement explains how we collect, use, and safeguard your data in connection with our services.

When you visit our website or book a stay, you may share certain personal details such as your name, contact number, email address, and payment information. We use this information solely to confirm your reservations, provide better customer service, and enhance your overall experience with us. We never sell, rent, or share your data with third parties for marketing purposes.

We take every possible measure to ensure that your personal details are secure. Our website uses encryption and secure servers to protect your data from unauthorized access or misuse. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect only the information necessary to provide our hospitality services and improve your experience. This may include:

• Personal details provided during room booking or inquiries (such as name, phone number, and email address).
• Payment information required for reservations.
• Information collected through our website for analytics and site improvement purposes.

How We Use Your Information

The data we collect helps us deliver a smooth and personalized experience for every guest. We use your information to:

• Confirm and manage bookings or inquiries.
• Provide personalized guest services and support.
• Send booking confirmations and relevant updates.
• Improve our website, services, and communication with guests.

Protecting Your Data

We use advanced security systems and follow strict privacy protocols to ensure that your personal data remains protected. Access to personal information is restricted to authorized personnel only and is used solely for legitimate business purposes.

For any questions or concerns regarding this Privacy Statement or how we handle your data, please contact us directly at info@hotelthecastleinn.com.