FAQ

Hotel The Castle Inn is centrally located in Varanasi, within short driving distance of the main ghats and temples. Many popular ghats are just 5–15 minutes away by car, and our concierge can arrange guided visits and boat rides.

Yes — we provide airport pick-up and drop-off services on request. Please contact our reservations team at least 24 hours in advance to arrange transfers and share your flight details.

We offer an on-site restaurant serving a mix of local Banarasi and continental dishes, plus a 24-hour room service menu. Our staff is happy to accommodate dietary requests and special meal arrangements on advance notice.

Your safety is our priority. We follow enhanced cleaning protocols, provide contactless check-in where possible, maintain sanitization stations, and train staff on health & safety standards to ensure a secure stay for every guest.

Absolutely. Our concierge can arrange guided city tours, boat rides on the Ganges, temple visits, and cultural experiences. We offer tailor-made packages to suit your interests and schedule.

Our standard check-in time is 2:00 PM and check-out is at 12:00 PM. Early check-in or late check-out can be requested subject to availability; additional charges may apply.

To ensure comfort and hygiene for all guests, pets are not permitted in guest rooms or public areas. Service animals for guests with disabilities are considered on a case-by-case basis — please contact us before booking.

Complimentary high-speed Wi-Fi is available throughout the hotel — in rooms, lobby, and common areas — so you can stay connected during your stay.

Yes — we provide on-site parking for guests. Parking is complimentary for hotel guests; please inform the front desk if you require a designated spot or assistance with luggage.

Cancellation policies vary by booking rate. For standard bookings, cancellations made 48 hours prior to arrival are refundable. Please check your booking confirmation for specific terms or contact our reservations team for assistance.

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FAQ

Where is Hotel The Castle Inn located and how close is it to the ghats?

Do you offer airport pickup or transfer services?

What dining options are available at Hotel The Castle Inn?

What safety and hygiene measures do you follow?

Can you help arrange local tours and temple visits?

What are the standard check-in and check-out times?

Are pets allowed at the hotel?

Is Wi-Fi available and is it free?

Do you offer parking facilities?

What is your cancellation and refund policy?

Newsletter

Get Best Offers On The Hotel

Best Expert Hotel